Business Protection

How many opportunities are you losing due to your company’s bad reputation? Is the competition taking your market share because of some negative reviews? Companies in all industries suffer from bad press, negative reviews or employee stories and defamatory posts, often through no fault of their own. The affects these have on your business can be catastrophic if they are not managed effectively.

Improve Your Company's Online Reputation

Bury Negative Information

The internet can be a sounding board for anyone seeking to voice their opinion, and sometimes negative articles are published that paint your company with a brush you didn’t choose.Reputation.ca offers programs that reverse the tremendous financial impact these negative reviews have on your business.

Bad Press Does Not Define Your Business

Using a variety of techniques, Reputation.ca will dilute or remove negative listings about your company to ensure your business is getting the credit it deserves. Our proven methodologies will help shape how customers view your company, and turn opportunities into sales.

Reputation Crisis Management

If you’re seeing negative content about your company in search engine results, your customers are too. This is resulting in missed opportunities and the loss of market share to your competitors, and could have disastrous effects on your business in the long run. Reputation.ca offers assistance in reversing the negative impacts to your brand quickly and effectively. In the cut-throat business world of today, maintaining your brand is everything. Our experts will attack the problem using our proven, proprietary methods in online reputation management.

As part of our process, Reputation.ca will suppress defamatory posts from mainstream media sites, various consumer complaint sites such as RipOffReport.com, ComplaintsBoard.com, Scam.com, PissedConsumer.com and many other negative sources. Our process can even eliminate negative ratings from high placement in search engines, and we are often able to remove negative forum posts and message board rants from search results as well.

Reviews Monitoring and Management

  • A high star rating (4+) and large volume of positive reviews will result in more people choosing your business and will make you stand out in front of your competitors.
  • We provide you with software that automatically connects with your business billing system and sends out emails to your customers to collect reviews.
  • It also has an iPad/Android app that you can provide to your customers and collect a review right on the spot at your business.
  • The reviews we collect are syndicated out to a whole list of partner websites, amplifying their reach and impact.
  • We give you a platform to track and monitor where reviews are written about your company.
  • We get real reviews from your real customers on these websites.
  • We try to prevent your positive reviews from being deleted.
  • We ensure your product or service has the reputation it deserves.

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Pricing

We offer a quote in advance for our services based on the package required to get the results you need. These packages include an initial flurry of work to clean up and protect your reputation. Then many clients opt for a low-cost maintenance plan which provides gradual reinforcement of your online reputation. All packages include a year of media monitoring so we can respond to any threats.

We also offer bespoke services for clients with specific needs. Unlike other companies we do not consider our clients size and charge according to that. We look at the details of your particular project and the work involved and sum all of the hours we will need to use. We then provide a quote based on our monthly rate multiplied by the months required for your project or plan.

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Case Study: Financial Company CEO Accused of Sexual Harassment

  • The Problem

    The CEO of a financial company was wrongfully accused of sexual harassment by a vindictive former employee who he had recently fired. The case was thrown out, and there was no finding of wrongdoing, but bloggers picked up the story and sided with the alleged ‘victim’. As a result, search results for the CEO’s name were polluted with these bloggers opinions and his otherwise impeccable reputation was being tainted.

  • The Solution

    During our initial interviews, we learned of the CEO’s noble career and personal interests. Our content developers created many different assets demonstrating his accomplishments and highlighting his philanthropy and community involvement. We promoted these new positive assets until they buried the negative articles from the vigilante bloggers.

  • The Outcome

    Eleven months later, the first twenty results in Google for the CEO’s name are all positive. New articles about him do not mention the unfounded allegations because the information does not come up in internet research, and his online reputation has been restored to highlight his many accomplishments.